Privacy Policy
Last updated: March 2025
1. Introduction
ToneForge ("we", "our", or "us") operates the ToneForge platform, an AI-powered voice studio. This Privacy Policy explains how we collect, use, and protect your personal information when you use our service at www.wtoneforge.com.
ToneForge is operated by Nobleqing Inc.
By using ToneForge, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
- Account information: Email address and hashed password when you register.
- Usage data: Text inputs submitted for speech synthesis, selected voices, generation history, and subscription plan.
- Audio data: Voice samples you upload or record for the Voice Clone feature. These are transmitted to ElevenLabs for processing and are subject to ElevenLabs' own privacy policy.
- Technical data: IP address, browser type, and timestamps collected automatically via server logs.
3. How We Use Your Information
- To authenticate you and manage your account.
- To generate AI audio via ElevenLabs APIs on your behalf.
- To maintain your generation history and saved voices.
- To enforce plan limits (free vs. Pro) and detect abuse.
- To improve and maintain the ToneForge service.
- To send transactional emails (e.g., account-related notifications).
We do not sell your personal data to third parties.
4. Third-Party Services
ToneForge uses ElevenLabs to power all speech generation, voice cloning, and voice design. Text, audio samples, and voice prompts you submit are sent to ElevenLabs servers and processed under their Privacy Policy. Please review it before submitting sensitive audio.
We may also use services such as Stripe for payment processing. Stripe handles payment card data directly; we do not store card numbers.
5. Data Retention
We retain your account and generation history for as long as your account is active. You may request deletion of your account and associated data by contacting us at [email protected].
Voice samples sent to ElevenLabs are subject to ElevenLabs' data retention policies.
6. Cookies
ToneForge uses a single HTTP-only authentication cookie to keep you signed in. We do not use tracking cookies or third-party advertising cookies.
7. Security
We use industry-standard measures to protect your data, including encrypted connections (HTTPS), hashed passwords (bcrypt), and HTTP-only session cookies. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
ToneForge is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us so we can delete it.
9. Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights, email us at [email protected].
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of ToneForge after changes constitutes acceptance of the new policy.
11. Contact Us
If you have questions about this Privacy Policy, contact Nobleqing Inc at [email protected] or by phone at +1(573)797-0481.
